Services

Let's make something great together

UX Design

Storyboarding, information architecture, testing, prototyping

Analytics

Know your audience, plan your strategy, optimize your investment

Performance

Optimize your search accuracy and page load performance

Portfolio

Some of my recent work

Unified Web Ecosystem

Unified sites with common brand & profile, added portal, optimized journey

Support Portal

Redesign, clean up filters & categories, optimize analytics & search

API Portal

Design & code dev API portal to create, test, deploy APIs

Analytics

Redesign stand-alone & integrated dashboard product

Performance optimization

Analyze page load performance & optimize

B2B

Re-architect & re-design B2B secure file transfer offering

Mobile Apps

Design case management app & push notifications app

Community Management

Onboard and manage partners and campaigns

Search optimization

Optimize search results for critical & most frequent tasks

About Me

A journey begins with a single step.

  • 1998-2005

    Testing & Tech Writing Galore!

    After getting my BS in Computer Information Systems, I tested and documented all manner of applications, from installation to contract to payment and invoices to B2B, analytics, and API management. I still test everything. In 2005, UX was just gaining popularity, people were starting to care about the experience and I wanted to be a part of it all!

  • 2005-2006

    MS, Human Factors in Info Design

    This was pre-online and I lived in Maine - Bentley University is in Massachusetts, 2 hours away. I drove 4+ hours a day through black ice and snowstorms to attend class! I had a 3yo daughter and a son on the way. I graduated with highest honors!

  • 2006-2011

    Financial Services Industry

    I've created everything from online banking to online account opening to remote deposit and mobile apps, and much more. Check out TimeWarp to see some of this older work. I also finished a visual design certification in 2012 which was a lot of fun!

  • 2011-2017

    Platform, Enterprise, APIs, & Ecosystem

    Enterprise product design, web ecosystem creation, search optimization, analytics, load performance optimization, relationship builder, experience creator. and more. I'm currently working on a leadership certification and front-end dev certification.

  • 2017-present

    Defining & Driving UX and Digital Innovation Strategy

    Bringing UX design and strategy to a new industry! I'm embarking on a new adventure encompassing product & web design, building a team and culture, building a customer community & design collaboration program, defining analytics to drive strategy, robotics/AI for automation and increased safety, and more. I'm excited to be creating intuitive products will make people safer and even save lives!

  • Be Part
    Of My
    Story!

Testimonials

I've worked with some really amazing people.

1 PICTURE = 1000 WORDS

Drop me a line

I'd love to help!