Who Am I?

I'm a User Experience Architect who's constantly thinking about the user experiences around us, so Iíve decided to share some of what I see every day and some of the research Iíve done over the years.

Where Am I Now?

I work as a Senior Usability Engineer for Axway, an international software company in Phoenix, Arizona and Puteaux, France and various other locations around the world.

What's With The Bridge?

Well, I'm glad you asked! As you know, UX functions as the bridge between many different teams, uniting not only the development team but also the client with a shared vision and goals. We do this through a variety of methods, including developing business and user requirements, sketching, card sorting, flowcharting, establishing the information and navigational architecture, wireframing, presenting, usability testing and analysis, test report and functional spec writing, and a whole slew of other things.

How I Got Into UX

It's always interesting to see how people ended up in the field of user experience. Some were programmers who saw the light, others were technical writers who got fed up with documenting poor user interfaces. I've been involved in improving user interfaces in various capacities since 1998. I hand-coded my first web site in 1998 for my college - complete with animated gifs and all sorts of good stuff! In my professional life, I started out in technical writing, moved to software testing to fulfill a company need, and continued on in either capacity as the need arose in different companies. It was around 2004 that I noticed that people were finally starting to care about all those problems I'd been documenting and testing for so many years. I wanted to be a part of it all - so back to school I went. Bentley University's McCallum Graduate School of Business awarded me with 1 of 2 annual academic scholarships, so I was able to attend school full-time. In 2006, I received my MS in Human Factors in Information Design with High Distinction. So now I'm a technical writer, software tester, and user experience expert all rolled up into one! I love UX - it's the culmination of everything I've learned and done over the last 12 years.